Terms & Conditions

By accessing or using the TechPlace254 website ("the Site"), you agree to be bound by these Terms & Conditions, our Privacy Policy, and our Shipping & Return Policy. If you do not agree with any part of these terms, please discontinue use of the Site.

We may update these terms from time to time. Continued use of the Site after changes are posted constitutes your acceptance of the revised terms.

You must be at least 18 years old, or shopping under the supervision of a parent or guardian, to place an order on the Site. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Keep your login details confidential and secure
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activity carried out under your account

We reserve the right to suspend or terminate accounts that provide false information or are used for fraudulent activity.

Placing an order on the Site is an offer to purchase, which we may accept or decline at our discretion — for example, in cases of stock unavailability, pricing errors, or suspected fraud. An order is only confirmed once payment has been received and you receive an order confirmation.

• We accept M-Pesa, major debit/credit cards, and Cash on Delivery in select areas
• All payments must be made in Kenyan Shillings (KES) unless otherwise stated
• You are responsible for ensuring your delivery and contact details are accurate
• We may cancel and refund an order if the product becomes unavailable after purchase

We strive to display accurate pricing, images, and product descriptions. However:

• Prices are subject to change without prior notice
• Product images are for illustration; actual packaging or colour may vary slightly
• In the event of a pricing or listing error, we reserve the right to cancel the affected order and issue a full refund
• All prices displayed are inclusive of applicable taxes unless stated otherwise

Delivery timelines, shipping costs, and return/refund eligibility are detailed in full on our dedicated Shipping & Return Policy page, which forms part of these Terms & Conditions.

In summary: returns must be requested within 7 days of delivery, and items must be unused and in original packaging with all accessories included.

All content on the Site — including the TechPlace254 name, logo, product photography, graphics, text, and page layout — is the property of TechPlace254 or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works from any part of the Site without our prior written consent.

When using the Site, you agree not to:

• Use the Site for any unlawful purpose or in violation of these terms
• Attempt to gain unauthorized access to our systems, accounts, or data
• Interfere with or disrupt the Site's security features or normal operation
• Submit false, misleading, or fraudulent order or payment information
• Scrape, resell, or republish Site content without authorization

Violation of this section may result in immediate suspension of your account and, where applicable, referral to law enforcement.

Where applicable, products are covered by the manufacturer's or supplier's warranty; warranty terms and duration vary by brand and product and are noted on individual product pages.

To the fullest extent permitted by law, TechPlace254 is not liable for indirect, incidental, or consequential damages arising from the use of, or inability to use, the Site or any product purchased through it. Our total liability for any claim is limited to the amount you paid for the relevant order.

The Site is provided "as is." We do not guarantee that it will be uninterrupted, error-free, or free of viruses, though we take reasonable steps to ensure a secure browsing experience.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of Kenya. Any disputes arising from your use of the Site or a purchase made through it shall be subject to the exclusive jurisdiction of the courts of Kenya.

We may revise these Terms & Conditions at any time to reflect changes in our services, legal requirements, or business practices. The "Last updated" date at the top of this page indicates when the terms were last revised. We encourage you to review this page periodically.