Your privacy matters to us. This Privacy Policy explains what personal information TechPlace254 collects, how we use and protect it, and the choices you have when you browse our site or place an order.
Last updated: September 2026We collect information you provide directly to us, as well as some information automatically as you use the Site:
| Category | Examples |
|---|---|
| Account & Order Details | Name, phone number, email address, delivery address |
| Payment Information | M-Pesa transaction details or card payment confirmation (processed securely by our payment partners — we do not store full card numbers) |
| Communication Data | Messages sent via WhatsApp, phone, email, or our contact form |
| Usage Data | Pages visited, products viewed, device/browser type, IP address, approximate location |
| Marketing Preferences | Newsletter subscription status and email engagement |
We use the information we collect to:
We use cookies and similar technologies to keep you signed in, remember items in your cart, understand how visitors use the Site, and personalize content. You can control or disable cookies through your browser settings, though some features of the Site may not work correctly without them.
We do not sell your personal information. We only share it with trusted third parties where necessary to run our business:
Every third party we work with is required to handle your data securely and only for the purpose we've engaged them for.
We use reasonable technical and organizational measures — including secure connections (HTTPS), restricted access to customer data, and secure payment processing — to protect your information from unauthorized access, loss, or misuse.
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately.
Under Kenya's Data Protection Act, 2019, you have the right to:
Request a copy of the personal data we hold about you.
Ask us to correct inaccurate or incomplete information.
Request deletion of your data, subject to legal retention needs.
Unsubscribe from marketing emails at any time via the link in every email.
Object to certain uses of your data, such as profiling for marketing.
Request your data in a portable, commonly-used format.
To exercise any of these rights, contact us using the details at the bottom of this page. We may need to verify your identity before processing certain requests.
Our Site is not directed at children under 18, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page shows when it was last revised. We encourage you to review this page periodically.
If you'd like to access, correct, or delete your information, or have any privacy concerns, reach out any time.
